Privacy Policy
Effective Date: June 13, 2026 · Last Updated: June 13, 2026
1. Introduction
Energy By Nanea ("we," "us," or "our") is committed to protecting the privacy of everyone who visits our website at energybynanea.com, books a class, or interacts with our studio. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information you provide directly:
- Full name and contact details (email address, phone number)
- Class preferences and fitness interests
- Messages or inquiries submitted through our contact forms
- SMS opt-in consent selections (marketing and/or non-marketing)
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URLs and general geographic location (city/region level)
- Device and operating system information
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and remember your preferences. You may control cookie settings through your browser. Disabling cookies may limit some functionality of our website.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To confirm and manage class bookings and appointments
- To send appointment reminders, rescheduling notifications, and post-class follow-ups
- To respond to your questions and provide customer support
- To send promotional offers, class announcements, and studio updates to contacts who have provided express marketing consent
- To improve our website, class offerings, and overall member experience
- To comply with legal obligations and enforce our Terms of Service
5. SMS Text Messaging & Consent
Energy By Nanea operates an SMS messaging program to communicate with clients who opt in through our website forms. We send two categories of messages:
Non-Marketing Messages (Transactional): class booking confirmations, appointment reminders, rescheduling notifications, post-class follow-ups, and account/billing information. Sent only to contacts who select the non-marketing consent checkbox.
Marketing Messages (Promotional): special offers, discounts, new class announcements, seasonal promotions, and loyalty rewards. Sent only to contacts who separately select the marketing consent checkbox.
You may opt out at any time by replying STOP. For assistance, reply HELP. Message frequency varies. Message and data rates may apply.
6. SMS Data — Non-Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. How We Share Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: Trusted vendors who help us operate our business (scheduling software, payment processors, SMS delivery providers). They access your data only to perform services on our behalf and are prohibited from using it for any other purpose.
- Legal Requirements: If required by law, court order, or government authority, or to protect the rights and safety of our clients and business.
- Business Transfers: In the event of a merger or acquisition, your information may transfer to the successor entity subject to the same protections.
We do not share, sell, disclose, or transfer your personal information to affiliates, data brokers, or any third parties for advertising, marketing, or lead-generation purposes.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services we use to operate our SMS program.
- Consent to receive SMS messages is never a condition of purchasing a class or any service from Energy By Nanea.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including encrypted data transmission (HTTPS/TLS) and access controls. No method of internet transmission is 100% secure. If you believe your information has been compromised, contact us immediately at (915) 205-8554.
9. Your Rights
You may have the right to access, correct, or request deletion of your personal information. To opt out of SMS marketing, reply STOP to any message. To exercise other rights, contact us at the information below. We will respond within 30 days.
10. Children's Privacy
Our services are intended for individuals 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has submitted personal information, we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites (such as our booking platform, Instagram, or Facebook). We are not responsible for the privacy practices of those websites and encourage you to review their policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Energy By Nanea
126 Shadow Mountain Dr, Suite E
El Paso, TX 79912
Phone: (915) 205-8554
Website: energybynanea.com